Refund & Cancellation Policy

A first-time paid membership is eligible for a refund request within 14 days of the original purchase. To request one, email contact@peptideschool.org with the account email used for the purchase.

The request should identify the original transaction without including full payment-card details. Once an eligible refund is processed through Stripe, the time required for the credit to appear can depend on the payment method and financial institution.

Monthly and annual memberships renew automatically until cancelled. You can request cancellation through support before the next renewal. Cancellation takes effect at the end of the current paid billing period; unused time is not partially refunded.

Cancelling prevents the next automatic renewal; it does not normally reverse a completed charge or remove access before the paid period ends. Send the request early enough for support to identify the correct account before the next scheduled renewal.

Lifetime access is a one-time purchase with no recurring charge. The first-purchase 14-day refund window above applies.

Because Lifetime is not a subscription, there is no future renewal to cancel. Account, access, or transaction questions can still be sent to support using the purchase email.

For billing, cancellation, or refund assistance, email contact@peptideschool.org. This policy does not limit any non-waivable rights that may apply under law.

Support may verify account ownership before changing a membership or discussing transaction details. PeptideSchool will not ask for a password or full payment-card number to review a request.